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The pe… A corporate gift or a souvenir from your country are appropriate as long as they are not overtly expensive or elaborate. All business correspondence will most likely be addressed using a full title, first name, and last name, even in later points in a longer conversation. Polish culture forms an important part of western civilization and the western world, with significant contributions to art, music, philosophy, mathematics, science, politics and literature. Business communication Business communications in Poland. Some differences arise from cultural and historical factors e.g. Ninety three per cent of mayors in Polish towns are men. A formal follow-up letter should be sent after the presentation. Polish society is quite traditional and patriarchal. It is recommended to let them begin and end negotiations in order not to appear too hasty. This is an interesting article from Łukasz Lemke after the recent launch of the Institute of Export (IOE) ‘Doing Business in Poland Guide’. An appropriate way to address Polish associates would be to use Pan (Mr.) for men and Pani (Mrs.) for women along with their surnames. This article studies the problems of relations between the Polish culture and business; shows the activities of business enterprises of Poland in relation to the formation of culture and influence of Polish culture on the development of business and business partnership; analyzes the significance of Polish culture in the market economy. Business meetings usually start with some small talk. This is of course a generalisation because business culture in Poland is quickly changing, and it is not always obvious what attitude to expect from your interlocutors. Insights into the country’s values, customs and etiquette 3. Santander, Santander Trade and the Flame logo are registered trademarks. However, Polish associates can also delve into negotiations rather quickly. There is no specific protocol surrounding the exchange of business cards. Trust and honesty are valued. Men should wait for a woman to hold her hand out before extending theirs. Poland has emerged as an important and dynamic market since the country began its transition to … Criticism comes before appreciation. While the level of English is likely to be good among decision-makers in internationally active companies, Polish English speakers might miss out on flowery metaphors, slang, or UK pop culture references. But also, bringing us to the final and key point, high price. Its main findings are: Overall, Poles have a very positive perception of the UK and British products, which are associated with high quality, innovation, design and brand. Business culture in Poland is formal. Business etiquette in Poland Before starting a business in Poland, investors should know some basic things about the Polish business culture. Get access to all Poland Information Become an expert in global business culture. Market Overview. Latest Update: December 2020. Poland ranks very highly in uncertainty avoidance and people prefer to avoid ambiguity, are more expressive, show emotions to release anxiety, freely criticise and correct things they disagree with. This World Business Culture profile is designed as an introduction to business culture in Poland only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services. During communist rule, educational and economic advancement of the Polish worker and peasants were fostered. Benefits of Doing Business in Poland Courses. For those looking to enter into this vibrant new market, an understanding of Polish business culture is essential to successfully doing business in Poland. Poles will feel less obliged to respond to emails quickly, or send confirmation after receiving a message. However, in line with wider cultural norms in Poland, the business culture is changing and there are considerable gaps. The second difference that quickly becomes apparent is the direct style in which Poles communicate. Ensure the success of your international business venture by learning more about doing business in Poland and the Polish business culture. However, they will feel obliged to act on feedback given. A post-communist mentality is common i.e. If invited to a Polish home, it is recommended to bring quality wine/spirits, fine chocolates/sweets or flowers (except for yellow chrysanthemums, lilies, and carnations, which are associated with funerals). (You can download it at: http://www.szkolenia-lodz.com/positively-disappointed-business-across-cultures-in-poland/.) Foreign businessmen are not encouraged or expected to do so. Specifically it will help you to: Understand the business environment of the country; Prepare and conduct successful negotiations; Learn the rules of business etiquette; Understand how culture affects business; Get practical information when visiting the country Especially if irritated, frustrated, or angry, Poles would probably not hide their emotions. Younger generations are more familiar and at ease with Western European and American styles of conducting business, but for a large part of the older population memories of communism, its fall, and economic transformation in the 1990s are very strong. Apart from the fact that their employees often work in international teams, they also provide service to customers from different countries. For more information on the theoretical basis behind these differences, see attached a 50-page booklet produced by one of our chamber members on approaching these issues from the perspective of cross-cultural skills theory, it offers a slightly light-hearted look at first hand experiences of a foreigner in Poland. Poland has a family-focused society, and Poles value building and … a higher degree of formality, more direct communication, a focus on concrete and measurable concepts. The Country Commercial Guide (CCG) presents a comprehensive look at Poland's commercial environment using economic, political, and market analysis. Please check the spelling. Polish business people are generally formal and moderately quiet. Easter in Poland is a special time of year, with religious observances and the … Building individual relationships is essential to the success of business objectives, especially in the long term. Business etiquette focuses on the behaviour deemed appropriate in a professional setting... Corporate social responsibility. Poland remains a somewhat hierarchical business culture and managers could probably be best described as authoritative. Poland business Part 2 - Doing business in Poland: Business practices in Poland. It is best to treat card with respect. It might be useful to bring an interpreter as not all Polish professionals are fluent in English. Get access to all Poland Information Become an expert in global business culture. Quite simply, disposable income and purchasing power in Poland are much lower than in the UK, still far below the EU average, and Polish consumers and enterprises often cannot afford UK products and settle for lower quality alternatives. The Polish fight for independence and sovereignty created a population that is particularly attached to their traditions and heritage. These are generational, regional, but also some that are harder to classify. An introduction to the country, its history, politics, people and culture 2. Gift giving is somewhat common after an initial meeting, deal closings and successful negotiations. For example, it is common not to sign with your name except as part of the automated signature. Market Overview Market Challenges Market Opportunities Market Entry Strategy. Unlike other countries where business may be conducted by telephone or by e-mail, in Poland it is preferable to meet interlocutors face-to-face and discuss things in person. Business Mentality – In Russia the type of business you are dealing with can usually range from a new-style entrepreneur to an old-school Soviet bureaucrat. Whenever addressing managers or executives, it is recommended to use their job title along with Mr and Mrs. Men in Poland are addresses as Pan (Mr) and women as Pani (Mrs). Doing Business in Poland In Poland, a formal approach is favoured, and it is therefore advisable to address an associate with a title and surname unless there is an established rapport. 2017 Accounting Auditing Business Services Consulting/Advisory Doing business in Poland HR International Business IT Solutions Legal Payroll … In a negotiation process, do not be condescending or offer an ultimatum as stubbornness will be received badly and bargaining is not the Polish style. Seniority is acknowledged, in negotiations, for example, it may be advisable to send delegates of an equivalent status to that of Polish colleagues attending. For those needing a more detailed and comprehensive overview of Poland we have published an expert Report on Polish Society, Culture & Business.The 42-page document has been authored by one of our Poland country specialists and provides readers with much more detail that our free guide above.Topics include: 1. Overall, Polish business culture is similar to Western European norms. Presentations should be clear and readily understood – specific, detailed, backed up with facts rather than fanciful and referring to intangible effects. Did you know about business culture in Poland? Climate:July is the warmest month (27°C), and December the coldest (-10°C). Business Culture - Poland Business Etiquette. Local culture. Punctuality is taken quite seriously and foreigners are expected to show up on time to meetings, even if Polish professionals may be late. Cards are usually exchanged at the end of a first meeting and should ideally be translated into Polish on one side. These are generational, regional, but also some … It is advisable to make initial contact through a third party who can help establish a trusting relationship. Poles dislike motivational speeches and excessive displays of enthusiasm (somewhat as a response to memories of widespread use of propaganda). In many cases, British products are more expensive than those from competitor markets such as Germany. One point to keep in mind is not to refer to Poland as part of ‘Eastern Europe’ because it’s a politically charged term, use ‘Central Europe’. Communication is perhaps the most important aspect of doing business, yet we tend to... Face-to-face communication. Business culture in Poland. Business may be conducted slowly, with adherence to rules and formalities. Titles are somewhat important in Poland and it is recommended to use person's title and their surname until invited to use their first name. Poland: Kwintessential Language and Culture Specialists Kwintessential includes several useful tools, including several language tools (language identifier, popular phrases, translation guides) as well as several culture related guides (doing business in guides, expat relocation guides, and business etiquette around the world) for a number of countries. It is important to plan meetings in advance and confirm appointments upon arrival in Poland and the day before the meeting. The exchanging of business cards is an accepted part of Polish business etiquette and should be done at the start of any initial meeting. All important issues will ultimately be decided by the senior executive or owner due to the hierarchical nature of the business, if decision-makers are not present at a meeting, it is likely to be informational only, with no decisions likely to be taken. © Export Entreprises SA, All Rights Reserved. Between 1772 and 1795, the country was carved up amongs… Poland displays a high power distance. Polish business culture bears traces of the country's Soviet-era past and history of foreign influence, and as such some professionals may be suspicious of foreign business associates. What follows is a quick overview of the main specificities of Polish business culture, as well as some practical tips for presentations and meetings. Variety in business culture – generational gap, post-communist attitude. Not limited to meetings, this approach is accompanied by a traditionally very hierarchical management style. Language matters. All rights reserved. At its peak, it was one of the large nations in Europe, prospering under a commonwealth with Lithuania, but by the 18th century its territory had been reduced to little more than a buffer state between the three kingdoms of Austria, Prussia and Russia. – It is difficult to do business in Russia without the help from a local “connection”. It is difficult to build a rapport by being too friendly, too soon and informal use of first names (before being explicitly invited to do so) will be seen as impolite and too forward, and will be met with distrust. This may appear to be confrontational and aggressive to those from the other end of the uncertainty avoidance spectrum (e.g. The mandatory use of handshakes, titles-first-and-last-names, the importance of hierarchy and adherence to protocol make business meetings in Poland a more solemn affair. Culture, politics and business are mostly male-driven. (Although this has to be written with a caveat around the national origins of the company – a US company will work hard to ‘teach’ US management theories to its local managers.) Both genders are expected to dress smartly and be well-groomed. By continuing your navigation on our website. The Polish battle for self-governance and sovereignty is reflected in a patriotic population attached to its cultural heritage and traditions and therefore knowledge of local customs is vital to ensure positive rapports. “The majority of our team positions are occupied by Poles. Watch this video animation to find out some interesting facts: Business Culture in Poland is characterised through: business communication, business etiquette, business meeting etiquette, internship and student placements, cost of living, work-life-balance and social media guide Poland lies at the centre of the European continent, where eastern and western Europe meet. 1 February 2017. They should not be excessively enthusiastic. On the other hand, people expect certain behaviour towards women. Polish business culture bears traces of the country's Soviet-era past and history of foreign influence, and as such some professionals may be suspicious of foreign business associates. Polish attitudes are likely to be down-to-earth, realistic and somewhat cynical. Samples can be a useful way of backing up your points. This World Business Culture profile is designed as an introduction to business culture in Poland only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services. They are unlikely to show insincere enthusiasm. Business culture in Poland Overall, Polish business culture is similar to Western European norms. Communication Friendly and pointed arguments will work best, never angry ones. Corporate social responsibility (CSR) is a partnership between companies, stakeholders... Punctuality. People are expected to say what they think and address matters directly. Your country was not recognised. Polish business people often exhibit features of both the relationship-focused and deal-focused approaches to business, which is a fairly unusual combination of cultural traits. Tools and resources to help your company expand globally, In this page: Some differences arise from cultural and historical factors e.g. Business attire can be less formal in smaller cities and companies. Toggle navigation. A stylish and dark coloured suit is appropriate for men and business suits or dresses/trousers and blouses are appropriate for women in corporate settings. Doing Business in Poland. With an attitude of ‘expect the worst, and then you will be pleasantly surprised’, Poles prefer to focus on concrete, realistic actions with achievable, measurable results. However, in line with wider cultural norms in Poland, the business culture is changing and there are considerable gaps. Nevertheless, the business culture has been in a process of transformation ever since Poland adopted capitalism and the younger generation has embraced values and a work ethic not too far from that found in Western … Be sure to hand over your card first. The Polish participants will want to clearly know the purpose of the visit and the scope of the eventual relationship. If you are thinking about expanding into Poland well worth a read. Culture of Poland - history, people, traditions, women, beliefs, food, customs, family, social No-Sa. Polish business contacts may be wary of foreign professionals they do not know well. Polish consumers and enterprises are very price sensitive. The Polish emailing style may appear less refined compared to UK norms, coming mostly from a wish to save time. Business etiquette Business etiquette in Poland. Another key fact of Polish business culture is its variety. This guide contains detailed information for doing business in the Poland. Yet it doesn’t have an overwhelming influence on the corporate cult… Polish people take time to establish relationships with business partners and to build trust. Some differences arise from cultural and historical factors e.g. Santander Trade offers a set-content, database and tools provided and managed by Export Entreprises S.A. Santander provides access to its client companies but is totally unrelated to the contents and services provided which are, fully, the responsibility of Export Entreprises S.A. Business culture | The issue of language can also be a complication. Its unique character developed as a result of its geography at the confluence of various European regions. Therefore, any incident related to the contents or services must be resolved between the user and Export Entreprises S.A.; with no involvement or responsibility from Banco Santander, S.A. or any of its subsidiaries. The mandatory use of handshakes, titles-first-and-last-names, the importance of hierarchy and adherence to protocol make business meetings in Poland a more solemn affair. 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